At MyBazaar247.com, we welcome retailers to showcase their products and services. To maintain a fair, transparent, and secure environment for both buyers and sellers, we have established these Retailer Policies. By using our platform, you agree to abide by these guidelines.
1. Eligibility to Sell as a Retailer
To list as a retailer on MyBazaar247.com:
- You must have a valid business registration or operate as a sole trader within legal boundaries.
- All products and services offered must comply with local laws and regulations.
- You must provide accurate and up-to-date contact and business details.
2. Prohibited Products and Services
Retailers are prohibited from offering:
- Illegal or Restricted Goods: Including counterfeit items, stolen goods, or items prohibited by law.
- Unsafe Products: Items that do not meet safety standards or lack proper certifications (e.g., electrical goods).
- Prohibited Services: Activities that violate the law, such as unlicensed financial services or fraudulent schemes.
- Adult Content: Including explicit material or products.
- Discriminatory Offers: Listings that violate anti-discrimination laws.
3. Listing Guidelines
All retailer listings must:
- Provide clear, accurate, and truthful descriptions of the product or service.
- Clearly state the price, including taxes and any additional fees.
- Use high-quality images that accurately represent the product or service.
- Avoid misleading claims, exaggerated benefits, or incomplete information.
- Specify the terms of sale, including delivery times, return policies, and warranties (if applicable).
4. Retailer Responsibilities
As a retailer on MyBazaar247.com, you must:
- Honour all commitments made to buyers, including delivery timelines and agreed prices.
- Provide excellent customer service and respond promptly to buyer queries.
- Ensure that all listings remain accurate and up-to-date.
- Handle personal and payment data securely, adhering to data protection regulations (e.g., GDPR).
5. Prohibited Behaviour
Retailers must not:
- Use spam techniques, such as keyword stuffing or mass posting.
- Attempt to manipulate reviews or ratings.
- Conduct transactions outside the platform to bypass fees or policies.
- Engage in abusive, threatening, or inappropriate communication with buyers or platform staff.
6. Handling Complaints and Disputes
- Retailers must have a clear complaints and returns policy outlined in their listings.
- Resolve disputes with buyers fairly and professionally.
- Respond to complaints within a reasonable timeframe (usually within 3 business days).
- If disputes cannot be resolved, buyers or retailers may escalate the issue to MyBazaar247.com for mediation.
7. Consequences of Policy Violations
Violations of these Retailer Policies may result in:
- Immediate removal of offending listings.
- Temporary suspension or permanent banning of the retailer account.
- Referral to legal authorities if the violation involves unlawful activities.
8. Policy Updates
We reserve the right to update these Retailer Policies to reflect changes in laws, regulations, or platform practices. Please review this page regularly to stay informed of any updates.
9. Reporting Issues
If you come across a retailer or listing that violates our policies, please report it using the “Report Ad” feature. Our team will investigate and take appropriate action.
10. Contact Us
If you have any questions about these Retailer Policies, please contact us:
- Email: admin@mybazaar247.com
Thank you for contributing to a trustworthy and transparent marketplace on MyBazaar247.com.